Strategic Communications I Issues Management I Media Relations I Crisis Communications
Strategic communications for a growing business
Town Hall has built a long-term partnership with Smith&Smith®, providing strategic communications support across business priorities, emerging industry issues and reputation management. Our ongoing relationship gives us a strong understanding of the business, its people and its operating environment, allowing us to provide advice grounded in the realities of the organisation and respond as needs evolve.
Our work has spanned media relations, road safety advocacy, crisis communications, business growth and sustainability, helping Smith&Smith® communicate its expertise, navigate complex issues and bring different aspects of its business to life.
Our Approach
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We’ve supported media activity around the Best of Belron New Zealand competition, securing local coverage for finalists around the country and a 7 Sharp feature on the winner. This helped showcase the skills and expertise of Smith&Smith®’s people to a wider audience.
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Town Hall has helped Smith&Smith® communicate the role of Advanced Driver Assistance Systems (ADAS) in road safety, developing issue-awareness materials and briefing resources to support industry and public awareness, engagement with MPs, and preparation for a select committee hearing. The work formed part of a broader effort to position Smith&Smith® in the road safety conversation.
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We’ve supported Smith&Smith® through significant business developments and complex communications considerations, providing strategic advice and practical planning to help the business navigate change, manage risk and communicate with confidence. Our understanding of the organisation and its stakeholders allows us to tailor our advice to the context and needs of each situation.
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We’ve supported Smith&Smith®’s environmental, social and governance (ESG) communications and profiling, including conversations with staff to develop profiles that bring the people behind the business and its wider contribution to life.
The value of a long-term partnership
Our longstanding relationship with Smith&Smith® means we bring more than communications delivery. We understand the business and its values, enabling us to provide informed strategic advice across a range of situations, from planned profile-building activity to complex issues requiring careful judgement and a considered response.
